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Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.

Social Media Response

Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with comparable marketplaces.

They have suggested members to examine their items and manually change the size where appropriate, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizing featured one number and one letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.

Shopper Accounts

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.

Service Background

The app has more than 100 million members, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.